Privacy Policy
Last updated:
Introduction
Energyoung ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are based in Helsinki, Finland, and comply with the European Union General Data Protection Regulation (GDPR) as well as applicable Finnish data protection legislation.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you interact with our website, including but not limited to:
- Your name, when you submit our contact form or register for our services
- Your email address, used for communication and responding to your inquiries
- Message content that you submit through the contact form on our website
- Any other information you choose to provide in your communications with us
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- Your IP address and approximate geographic location
- Browser type, version, and operating system information
- Pages visited, time spent on each page, and navigation patterns
- Referring website URL and exit pages
- Date and time of your visit and the duration of your session
- Device information including screen resolution and device type
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and fulfill your requests when you contact us
- To improve our website content, design, and overall user experience
- To analyze usage patterns and trends to better understand how visitors interact with our site
- To maintain the security and integrity of our website and protect against unauthorized access
- To comply with legal obligations and enforce our terms of service
- To send you administrative information such as updates to our terms, conditions, and policies
- To personalize your experience and deliver content relevant to your interests
Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for us to process your personal data for specific purposes, such as submitting a contact form with the consent checkbox selected
- Legitimate Interest: When processing is necessary for our legitimate interests, such as improving our website and services, provided these interests do not override your fundamental rights and freedoms
- Legal Obligation: When we are required to process your data to comply with applicable laws, regulations, or legal proceedings
- Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential
- Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means.
When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures and applicable laws.
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data that we hold
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
- Right to Object: You have the right to object to our processing of your personal data under certain conditions
- Right to Withdraw Consent: Where we rely on consent as the legal basis for processing your data, you have the right to withdraw that consent at any time
To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within one month, as required by the GDPR. In certain circumstances, we may extend this period by two additional months if the request is complex or we receive a high volume of requests.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookies Policy.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country, state, province, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside Finland and choose to provide information to us, please note that we process data in Finland and the European Economic Area (EEA). We ensure that any international data transfers comply with applicable data protection laws, including implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage protocols, access controls, and regular security assessments. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your data.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Address: Vaasankatu 14, 00500 Helsinki, Finland
- Phone: +358 50 300 7989
- Email: talk@energyoung.world
You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) if you believe that your data protection rights have been violated.